CompliCore Terms of Service

Effective Date: [EFFECTIVE DATE] Last Updated: [EFFECTIVE DATE] Version: 2.1

These Terms of Service (the "Terms") are a binding agreement between [COMPLICORE LEGAL ENTITY NAME] ("CompliCore," "we," "us") and the business or individual accessing our Service ("Customer," "you"). By creating an account, clicking to accept, or using the Service, you agree to these Terms and to the policies incorporated by reference in Section 19.

PLEASE READ CAREFULLY. THESE TERMS INCLUDE: (a) A DISCLAIMER THAT COMPLICORE DOES NOT GUARANTEE COMPLIANCE OUTCOMES (SECTION 6); (b) LIMITATIONS OF LIABILITY (SECTION 15); AND (c) A BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER WITH A RIGHT TO OPT OUT (SECTION 17).

1. The Service

CompliCore is a software platform that helps building owners and property managers track safety-compliance obligations for building equipment (such as elevators, boilers, fire-protection systems, backflow preventers, and energy-benchmarking requirements) in the District of Columbia, Maryland, and Virginia. Depending on your plan, the Service includes:

• A compliance calendar and dashboard tracking inspection, certification, and permit deadlines;
• Automated reminders and alerts by email, SMS, and push notification;
• Synchronization with public government registries and datasets;
• Tools to identify contractors and inspectors ("Vendors") and to draft and send service-request communications to Vendors you select;
• Document storage for certificates, invoices, and inspection records;
• Capital-expenditure planning, budgeting, and deferral-scenario tools;
• Team collaboration with role-based permissions;
• AI-assisted features, including drafting Vendor outreach, extracting data from uploaded documents, generating equipment health profiles, and an in-product support assistant that answers questions about how to use the Service; and
• Customer support channels, including email, live chat (provided through a third-party chat provider), and the Help Center.

CompliCore is a coordination and information tool. We are not an inspection company, contractor, engineering firm, insurance provider, or law firm, and we do not perform, supervise, or certify any inspection, repair, or other work.

1.1 Changes to the Service. We may add, modify, or remove features. We will not make a change that materially degrades a core function of your paid plan without at least 30 days' notice; if we do, you may cancel and receive a pro-rata refund of prepaid fees for the remainder of the then-current term.

2. Eligibility and Accounts

2.1 Business use; age. The Service is intended solely for business use. You must be at least 18 years old and have authority to bind the business on whose behalf you use the Service.

2.2 Account information. You must provide accurate, current, and complete registration information, and keep it updated. A valid email address and a U.S. mobile phone number are both required to create an account. Providing the number does not enrol you in text messages — SMS delivery is a separate preference you control, and the Service is fully usable with it off (see Section 9).

2.3 Credentials. You are responsible for safeguarding your login credentials and for all activity under your account. Notify us immediately at support@compli-core.com of any unauthorized use.

2.4 Teams and roles. The first user of a portfolio is its Owner. Owners and Admins may invite team members and assign roles (Owner, Admin, Manager, Viewer) with differing permissions. The Customer is responsible for the acts and omissions of all users on its portfolio, for assigning appropriate roles, and for removing users who should no longer have access. Billing actions and ownership transfer are reserved to the Owner.

2.5 Invitations. Invitation links are personal, expire after a limited period (currently 7 days), and may not be forwarded to anyone other than the intended recipient.

2.6 Email verification. We require you to verify your email address before full access is granted. Access to some features may be limited until verification is complete.

3. Subscriptions, Trials, and Billing

3.1 Plans and pricing. The Service is offered on a per-building subscription basis: Core at $50 per building per month and Pro at $150 per building per month, or as otherwise displayed at checkout or set out in an Order Form. Your subscription quantity equals the number of active buildings in your portfolio and adjusts automatically as you add or remove buildings; charges are prorated or adjusted by our payment processor accordingly.

3.2 Free trial. New accounts receive a 14-day free trial with Core-level access; Pro features are not included in the trial. No payment method is required to start a trial, and nothing is charged when it ends. When the trial ends, access to gated features is suspended until you subscribe; your data is retained per Section 12.

3.3 Automatic renewal and cancellation.

YOUR SUBSCRIPTION RENEWS AUTOMATICALLY EACH MONTH. Paid subscriptions renew automatically at the end of each monthly term, and your payment method on file is charged at the then-current rate for your plan and building count, until you cancel.

You may cancel at any time through Settings → Billing, which opens the self-service billing portal, or by emailing support@compli-core.com. Cancellation takes effect at the end of the current billing period; you keep access until then.

We design our sign-up and cancellation flows so that cancelling is at least as easy as subscribing, through the same medium, without requiring you to speak to anyone. We apply these standards to all customers as a matter of practice, whether or not the automatic-renewal statutes of any particular jurisdiction apply to a business subscription.

3.4 Payment processing. Payments are processed by Stripe. You authorize us and Stripe to charge your payment method for all fees due. Card details are provided directly to Stripe and never reach our servers; your use of Stripe's checkout and billing portal is also subject to Stripe's terms.

3.5 Failed payments; suspension. If a payment fails, we may retry it and notify you. Continued non-payment may result in downgrade or suspension of the Service until the balance is paid. We will give you notice before suspending for non-payment.

3.6 Price changes. We may change prices with at least 30 days' notice by email or in-app notice; changes apply at your next renewal after the notice period. If you do not agree, cancel before the change takes effect.

3.7 Taxes. Listed prices are exclusive of tax unless expressly stated otherwise. You are responsible for all sales, use, gross receipts, digital services, value-added, and similar taxes arising from your purchase, excluding taxes on our net income. Where we are required to collect such taxes — including Maryland sales and use tax on software-as-a-service — they are calculated and added at checkout and itemised on your invoice.

If you are exempt, or if you will use the Service concurrently inside and outside Maryland and are entitled to apportion the charge, provide a valid exemption certificate or multiple-points-of-use certificate before purchase. On receipt of a valid certificate we stop collecting on that basis and the obligation to self-assess and remit shifts to you. Certificates are not applied retroactively — a certificate delivered after an invoice does not entitle you to a refund of tax already collected and remitted; claim it from the taxing authority.

3.8 Refunds. Fees are non-refundable except as set out in our Refund and Cancellation Policy, Section 1.1, or Section 12.3, or where required by law.

3.9 Negotiated terms. If you have signed an Order Form or Master Services Agreement with us, its commercial terms control over this Section 3 to the extent of any conflict (see Section 19).

4. Customer Data

4.1 Ownership. As between the parties, you own all data, documents, and content you or your users submit to the Service ("Customer Data").

4.2 License to us. You grant CompliCore a non-exclusive, worldwide license to host, copy, process, transmit, and display Customer Data solely to (a) provide, secure, and support the Service, (b) send communications you initiate (e.g., Vendor outreach), (c) comply with law, and (d) create aggregated or de-identified data that does not identify you, any user, or any building, which we may use to improve and market the Service. We do not use Customer Data to train our own models, and we do not permit our AI providers to train their models on it (see Section 5.3).

4.3 Responsibility for Customer Data. You represent that you have the rights and consents necessary to submit Customer Data — including any personal information about your personnel or Vendors — and that its use as contemplated by these Terms will not violate any law or third-party right.

4.4 Accuracy is yours to verify. The Service's outputs depend on the accuracy and completeness of the data you enter and of third-party records. You are responsible for reviewing and verifying all deadlines, statuses, and records.

4.5 Data processing. Customer Data may include personal data about identifiable individuals, such as your personnel and the contractors or inspectors you enter or contact. Our Data Processing Addendum (the "DPA") governs that processing, is incorporated into these Terms, and controls over any conflicting term of these Terms or the Privacy Policy as to personal data we process on your behalf. If you require a separately signed counterpart, request one at legal@compli-core.com.

4.6 Export. You may export your compliance data at any time through the Service. On request during your subscription and for 30 days after termination, we will provide a machine-readable export of Customer Data.

5. Government Data, Vendors' Data, and Third-Party Services

5.1 Public registries. The Service ingests data from public government sources, including the Maryland Division of Labor elevator and boiler/pressure-vessel records, District of Columbia datasets, and DC BEPS benchmarking data. These sources are maintained by government agencies that may publish on a delay, contain errors, retain records for equipment that no longer exists or has since been re-certified, or disclaim accuracy. CompliCore does not warrant the accuracy, completeness, or timeliness of government data. A status displayed in the Service — including "compliant" and "overdue" — may not reflect a building's actual legal status at any moment. If you believe a public record about your building is wrong, contact the issuing agency; we cannot correct their records, but we will re-synchronize on our regular schedule or on your request.

To make these lookups fast and reliable, we do not query government systems building-by-building: we maintain our own periodically refreshed index of the source datasets, which covers entire jurisdictions rather than only the buildings in customer portfolios. How that index is built, refreshed, and used is described in our Privacy Policy, Section 2.3.

5.2 Vendor information is unvetted directory data. Vendors shown in the Service are drawn from publicly listed business information retrieved from third-party business directories, ranked algorithmically for relevance and proximity. They are search results, not recommendations.

CompliCore does not vet, verify, screen, endorse, or accredit any Vendor. We do not confirm that a Vendor holds any licence, registration, bond, or insurance; we do not check disciplinary history, complaint records, or work quality; and the order in which Vendors appear is not a judgment about any of those things. Section 7 sets out what this means for you.

If we later introduce a category of Vendor with whom we have a written agreement and whose credentials we do check, that category will be clearly labelled as such in the Service, the nature and limits of our checks will be stated at the point where those Vendors are suggested, and these Terms will be updated before the category goes live. Until then, treat every Vendor shown in the Service as an unverified search result.

5.3 Third-party services. The Service interoperates with third-party services, including Google Firebase/Google Cloud, Vercel, Stripe, Brevo (transactional email), Twilio (SMS), Google Gemini, Google Places/Maps, tawk.to (live chat), and Web3Forms (marketing-site contact form). We are not responsible for third-party services, their availability, or their acts or omissions. Your use of Google Maps/Places features is also subject to Google's applicable terms. The current list of providers that process personal data on our behalf is published at Subprocessors.

6. NO GUARANTEE OF COMPLIANCE; NOT PROFESSIONAL ADVICE

READ THIS SECTION CAREFULLY.

6.1 No compliance outcome guaranteed. CompliCore provides scheduling, tracking, informational, and coordination tools only. CompliCore does not guarantee that any building, equipment, or asset will be, become, or remain compliant with any law, code, regulation, permit, or standard. You — not CompliCore — remain solely responsible for your buildings' legal compliance, for meeting every deadline, and for any fines, penalties, orders, shutdowns, liability, or losses arising from non-compliance, missed inspections, or lapsed certifications, regardless of whether the Service displayed, calculated, or failed to display any deadline, status, or alert.

6.2 Not legal or professional advice. Nothing in the Service — including deadlines, statuses, fine estimates, penalty-exposure figures, BEPS evaluations, health profiles, CapEx forecasts, deferral scenarios, or AI-generated content — is legal, engineering, financial, insurance, or other professional advice. Fine, penalty, and liability-exposure figures are estimates for planning purposes only, derived from published penalty schedules that may change or may be applied differently by an authority in your case. Consult qualified professionals about your obligations.

6.3 Alerts are best-effort. Alert delivery depends on third-party networks (email providers, SMS carriers, push services) and on your accurate contact information and notification settings. Alerts may be delayed, filtered, or undelivered. Do not rely on the Service as your sole means of tracking legal deadlines.

6.4 AI outputs. AI-assisted features may produce inaccurate, incomplete, or inappropriate output. You must review AI-generated content — including extracted invoice data, drafted emails, health profiles, and support-assistant answers — before relying on it or sending it. See our AI Transparency Notice.

6.5 No engineering or inspection services. CompliCore does not perform engineering analysis, design, evaluation, or inspection, and does not offer to do so. Health scores, condition indicators, remaining-life estimates, and replacement recommendations are budgeting and scheduling aids derived from equipment age, service history, and cost data — not assessments of physical condition, safety, or fitness for service. Only a qualified licensed professional who has examined the equipment can make those assessments.

7. Vendors and Dispatch

7.1 Vendors are independent. Vendors identified, suggested, or contacted through the Service are independent businesses, not employees, agents, subcontractors, joint venturers, or partners of CompliCore. Vendor suggestions are ranked algorithmically for relevance and proximity. Ranking does not reflect any payment to CompliCore, and no Vendor can pay for placement.

7.2 Your contract, not ours. Any engagement, scheduling, pricing, or contract for inspection, testing, repair, or other work is solely between you and the Vendor. CompliCore is not a party to it, does not set or collect Vendor pricing, and does not perform, supervise, warrant, or accept liability for any Vendor's work, licensure, insurance, conduct, delays, or omissions.

7.3 Verify credentials — we have not. You are responsible for verifying that any Vendor you engage holds the licenses, certifications, and insurance required for the work in the applicable jurisdiction, and that those credentials are current, before work begins. As stated in Section 5.2, CompliCore performs no such verification. Nothing in the Service — including a Vendor's appearance in results, its ranking, or its rating and review counts carried over from a third-party directory — should be treated as diligence done on your behalf.

7.4 Outreach on your behalf. When you approve and send Vendor outreach through the Service, you authorize CompliCore to transmit that communication — including building address, equipment details, and inspection history — to the recipients you selected, as a message sent on your behalf. These messages are sent from a CompliCore email address, with your account email set as reply-to and a footer identifying CompliCore as the sending platform, disclosing that the message was sent on your behalf, and disclosing AI assistance in drafting where applicable. You authorize this method of sending. You are responsible for the content of communications you approve. The outreach feature is for bona fide, individual compliance service requests only — you will not use it to send unsolicited bulk, promotional, or advertising messages.

7.5 No compensation from Vendors. As of the Effective Date, CompliCore receives no payment, commission, or referral fee from any Vendor in connection with work you engage them to perform. If that ever changes, we will disclose it clearly in the Service at the point where Vendors are suggested, and update these Terms, before it takes effect.

7.6 If a Vendor asks not to be contacted. A Vendor who receives outreach sent through the Service may ask CompliCore to stop, by replying to the message or by writing to privacy@compli-core.com. We will honour that request across the platform, and the Vendor will thereafter be suppressed from outreach initiated by any customer — including you. You will not attempt to circumvent a suppression, and you will not use the Service to contact a Vendor who has asked you or us to stop.

8. Acceptable Use

Your use of the Service is subject to our Acceptable Use Policy, which is incorporated into these Terms. In summary and without limiting it, you will not use the Service to violate law or third-party rights; send spam or unsolicited bulk communications; upload malicious, unlawful, infringing, or deceptive content; access another customer's data or circumvent authentication, security rules, rate limits, or plan restrictions; reverse engineer, scrape, or copy the Service or use it to build a competing product; resell or sublicense the Service without our written agreement; or misrepresent your identity or authority.

We may investigate violations and may suspend or terminate accounts engaged in prohibited conduct, as set out in that policy and Section 12.

9. Communications Consent

By registering, you consent to receive transactional and account communications from us by email; if you provide a mobile number and enable SMS, by text message; and if you opt in, by push notification. SMS program terms — message frequency, rates, STOP/HELP — are set out in our SMS Terms. Compliance alerts are a core function of the Service; if you disable all notification channels, you accept the risk of missing time-sensitive information. You may not opt out of essential service and billing notices while your account is active.

10. Intellectual Property

10.1 Our IP. CompliCore and its licensors own the Service, including all software, designs, interfaces, models, and documentation. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service during your subscription term for your internal business purposes, subject to these Terms. All rights not expressly granted are reserved.

10.2 Feedback. If you provide suggestions or feedback, we may use them without restriction or obligation to you.

10.3 Marks. Neither party may use the other's name, logo, or trademarks without prior written consent, except that we may identify you as a customer unless you notify us in writing that you opt out.

10.4 Copyright complaints. We respond to notices of alleged copyright infringement under our DMCA and Copyright Policy.

11. Confidentiality

Each party will protect the other's non-public information disclosed in connection with the Service with at least reasonable care and use it only to perform under these Terms. This does not apply to information that is public through no fault of the recipient, independently developed, or lawfully received from a third party. Disclosure is permitted where required by law, with reasonable prior notice where lawful.

12. Term, Suspension, and Termination

12.1 Term. These Terms apply from your first use of the Service and continue until your account is terminated.

12.2 Termination by you. You may cancel your subscription at any time (Section 3.3) and may request account deletion at support@compli-core.com.

12.3 Suspension and termination by us. We may suspend or terminate the Service or your account: (a) for material breach of these Terms not cured within 10 days of notice — or immediately for an Acceptable Use Policy violation or a security risk; (b) for non-payment after notice; or (c) if required by law. We may also discontinue the Service with at least 60 days' notice, in which case we will refund prepaid fees for the discontinued period.

12.4 Effect of termination. On termination, your license ends and outstanding fees become due. For 30 days after termination we will make Customer Data available for export on request; thereafter we may delete it in the ordinary course, as described in the Privacy Policy. Sections 4.1, 4.2(d), 4.6, 6, 7, 10, 11, 13–19 survive termination, as does the DPA to the extent it addresses deletion and return of personal data.

13. Warranty Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPLICORE DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. WITHOUT LIMITING THE FOREGOING, COMPLICORE MAKES NO WARRANTY REGARDING: (a) THE ACCURACY OR TIMELINESS OF GOVERNMENT DATA OR COMPLIANCE STATUSES; (b) DELIVERY OF ANY ALERT; (c) AI-GENERATED OUTPUT; OR (d) ANY VENDOR OR VENDOR WORK. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, SO PORTIONS OF THIS SECTION MAY NOT APPLY TO YOU.

14. Indemnification

You will defend, indemnify, and hold harmless CompliCore and its officers, members, employees, and agents from and against any third-party claim, and resulting damages, penalties, costs, and reasonable attorneys' fees, arising out of: (a) Customer Data; (b) your buildings, equipment, or compliance or non-compliance with any law; (c) your engagement of or dealings with any Vendor; (d) communications you approve or send through the Service; or (e) your breach of these Terms — except to the extent caused by CompliCore's own gross negligence or willful misconduct. We will promptly notify you of any such claim and reasonably cooperate at your expense; you may not settle a claim imposing non-monetary obligations on us, or admitting our fault, without our written consent.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

15.1 No indirect damages. NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY.

15.2 Specific exclusions. COMPLICORE WILL NOT BE LIABLE FOR: (a) FINES, PENALTIES, VIOLATIONS, ORDERS, OR SHUTDOWNS ISSUED BY ANY GOVERNMENT AUTHORITY WITH RESPECT TO YOUR BUILDINGS OR EQUIPMENT; (b) ANY ACT, OMISSION, OR WORK OF ANY VENDOR; (c) MISSED, DELAYED, OR UNDELIVERED ALERTS; (d) INACCURACIES IN GOVERNMENT OR THIRD-PARTY DATA; OR (e) PERSONAL INJURY OR PROPERTY DAMAGE ARISING FROM THE CONDITION, OPERATION, OR MAINTENANCE OF YOUR BUILDINGS OR EQUIPMENT.

15.3 Cap. COMPLICORE'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID TO COMPLICORE FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE FIRST EVENT GIVING RISE TO LIABILITY, OR $100 IF YOU HAVE PAID NOTHING.

15.4 Exceptions to the cap. Sections 15.1 and 15.3 do not limit either party's liability for death or personal injury caused by its negligence, for fraud or fraudulent misrepresentation, for your payment obligations, for your indemnity under Section 14, or for any other liability that cannot lawfully be limited.

15.5 Basis of the bargain. These limitations are an essential basis of the bargain and apply regardless of the theory of liability and even if a remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations, so portions may not apply to you; in that case liability is limited to the greatest extent permitted.

16. Governing Law

These Terms are governed by the laws of the State of Maryland, without regard to conflict-of-laws rules. Subject to Section 17, the state and federal courts located in Maryland will have exclusive jurisdiction, and each party consents to venue there. Nothing in this Section deprives a party of protections afforded by the mandatory laws of the District of Columbia, Maryland, or Virginia, where applicable.

17. Dispute Resolution; Arbitration; Class Waiver

17.1 Informal resolution first. Before filing a claim, each party will give the other written notice of the dispute and 30 days to resolve it informally. Send notices to legal@compli-core.com.

17.2 Binding arbitration. Any dispute arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, before a single arbitrator, seated in Baltimore, Maryland, conducted in English. Judgment on the award may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs this Section.

17.3 Exceptions. Either party may (a) bring an individual claim in small-claims court, or (b) seek injunctive or equitable relief in court for infringement or misuse of intellectual property or for unauthorized access to the Service.

17.4 CLASS ACTION WAIVER. ALL CLAIMS MUST BE BROUGHT IN THE PARTIES' INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OR PRESIDE OVER ANY FORM OF REPRESENTATIVE PROCEEDING.

17.5 Opt-out. You may opt out of Sections 17.2 and 17.4 by emailing legal@compli-core.com within 30 days of first accepting these Terms, stating your name, account email, and intent to opt out of arbitration. Opting out does not affect any other provision.

17.6 Severability of this Section. If Section 17.4 is held unenforceable as to a particular claim, that claim will be severed and heard in court under Section 16, and the remainder of this Section 17 will continue to apply to all other claims.

18. General

18.1 Changes to these Terms. We may update these Terms. For material changes we will give at least 30 days' notice by email or in-app notice; changes apply on the stated effective date, and continued use constitutes acceptance. If you do not agree, cancel before the effective date. We maintain a change log at the end of this document.

18.2 Assignment. You may not assign these Terms without our written consent, except to a successor of substantially all your assets with notice. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

18.3 Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control, including outages of third-party services, carriers, or government data sources. This does not excuse payment obligations.

18.4 Notices. We may provide notices by email to your account address or in-app. Legal notices to CompliCore must be sent to legal@compli-core.com and to [COMPLICORE LEGAL ENTITY NAME], [MAILING ADDRESS].

18.5 Severability; waiver; no third-party beneficiaries. If any provision is held unenforceable, it will be modified to the minimum extent necessary and the remainder will remain in effect. Failure to enforce a provision is not a waiver. These Terms create no third-party beneficiary rights, including for any Vendor.

18.6 Independent contractors. The parties are independent contractors; these Terms create no partnership, joint venture, agency, or employment relationship — including with any Vendor.

18.7 Export and government use. You may not use the Service in violation of U.S. export laws or sanctions. The Service is commercial computer software for purposes of government acquisition regulations.

19. Incorporated Policies and Order of Precedence

The following are incorporated into these Terms by reference:

• Privacy Policy
• Data Processing Addendum
• Acceptable Use Policy
• SMS Terms
• Refund and Cancellation Policy
• DMCA and Copyright Policy
• AI Transparency Notice
• Any Service Level Agreement, Order Form, or Master Services Agreement you have signed with us

Availability of the incorporated policies. Each policy above is published on our website at the linked address. A policy that is not accessible to you at the time you accept these Terms does not bind you until it is — if a link does not resolve, email legal@compli-core.com and we will send you the current text, and we will not enforce a term of that policy against you for conduct before you received it. This does not apply to the Privacy Policy or the Acceptable Use Policy, which are published at all times.

Order of precedence. If there is a conflict, the following order controls, from highest to lowest: (1) a signed Master Services Agreement; (2) a signed Order Form; (3) the Data Processing Addendum, as to personal data we process on your behalf; (4) a Service Level Agreement, as to availability and credits; (5) these Terms; (6) the other incorporated policies. Together they are the entire agreement regarding the Service and supersede prior agreements and understandings on the subject.

Questions? support@compli-core.com · [COMPLICORE LEGAL ENTITY NAME], [MAILING ADDRESS]

Change log